FAQs

1- What types of customization are available for paddles?

First solution , personalize the paddles with the 100% logo pack by choosing from 4 limited series models created by our teams and the Aelmat brand where you can position your logo or your message in the most visible part, your logo will be located in this which we call “the hot zone”, the most rewarding and most visible zone.

Second solution, completely personalize the paddles with the 100% Design pack, which allows you to personalize your paddle (double-sided) over its entire surface.

You can consult our technical sheet on this link: Technical Sheet

 

2- Is there a minimum quantity of DESIGN PADDLE to order?

Yes, the minimum order is 3 paddles with identical design for the 100% logo category.

For the 100% design category, which allows you to personalize your paddle (double-sided) over its entire surface, the minimum order is 5 paddles with an identical design.

 

3- What are the production and delivery times?

Deadlines vary depending on your choice.

Concerning the 100% logo, the delivery time is 20 days after payment of your order and validation.

As for 100% design, the delivery time is between 8 and 12 weeks after payment of your order and validation.

Our team strives to meet rapid turnaround times while maintaining high quality standards. Specific details will be discussed upon confirmation of your order.

 

4- Do you offer discounts for bulk orders?

Yes, we offer great discounts for bulk orders. The larger the quantity ordered, the more significant the discounts.

Contact our sales team to obtain a personalized quote.

 

5- How can I provide my personalization specifications?

During the ordering process, regarding the 100% logo, you will have the possibility to send us your logo to have within 48 working hours a model of the rendering of your brand on the paddle.

As for 100% design, during the ordering process you will have the opportunity to send us your logo, specify colors and provide other customization details.

If necessary, our team can help you with the design, you just have to tell us when you place your order. Our customer support team is also available to assist you throughout the process.

 

6- How can I track my order?

Once your order has been shipped, you will receive a tracking number via email. You will be able to follow your order in real time until its delivery.

For any additional questions, please do not hesitate to contact our customer service. We are here to help you every step of the buying process.

 

7- What payment options do you offer?

We accept payments by credit card, bank transfer and other secure payment methods. Payment details will be provided during the order process.

 

8- Do you offer design consulting services for businesses that need help creating their logo?

Yes, our experienced design team can help you create a professional logo or create custom designs that match your brand. Contact us to discuss your design needs.

 

9- Is it possible to order paddles with different designs in the same bulk order?

Yes, as there are orders of a minimum of 3 designs for 100% logo and 5 for 100% design, for each different design you will have to pay the technical costs.

 

10- Can I benefit from online assistance during the customization process of my order?

Yes, our customer support team is available to guide you through every step of the customization process. You can contact us by email or phone for real-time assistance.

 

11- Do you accept international orders?

Yes, we accept international orders. International shipping costs and delivery times may vary. Contact our customer service for specific information on international orders.

 

12- Can you guarantee the durability of your paddles?

We are proud of the quality of our products. Our paddles are made with durable materials to ensure a long lifespan. Depending on whether it is a 100% logo or 100% design paddle, the water resistance is different. As for the 100% logo, maritime use is limited, as for the 100% design, no problem! We ourselves have had paddles in Breton waters for 2 years and they are still in perfect condition!

 

13- Can I order additional accessories with my personalized paddles?

Yes, we offer a range of accessories such as paddle holders, customizable over-handles or even fins engraved with your name on them. You can add these items to your order or purchase them separately.

 

14- How can I obtain a personalized quotation for my order?

To obtain a personalized quote, please fill out the quotation request form on our website or contact our sales team directly, we will provide you with a detailed quotation based on your specifications.

 

15- What measures do you take to minimize the environmental impact of your production?

We are committed to sustainability. We use eco-friendly materials wherever possible and strive to minimize our carbon footprint. For more information about our sustainable practices, contact our team.

 

16- How can I get updates on new products and promotions?

Subscribe to our newsletter or follow us on social media to receive regular updates on new products, special promotions and other relevant information.

 

17- What are the main characteristics of the paddles offered on your site?

Our custom paddles for professionals are designed with high quality materials, offering optimal performance. Two possibilities are available to you, the 100% logo paddle or the 100% design paddle.

Design	France
Marketing	France
PAD EVA customization	France
Technical studies office	France
PAD HYPALON customization	France
Workshop	France
Logistics	France
R&D	France
After-sales service	France
Vintage handle	France
Inflatable body	Asia
Accessories	Asia
Artistic collaborations	France / Europe